Privacy Policy

Privacy Policy - Hypersonic Live

Effective Date: June 10, 2025
Last Updated: June 10, 2025

Introduction

Welcome to Hypersonic Live, LLC ("Hypersonic Live," "we," "us," or "our"). We are committed to protecting your privacy and helping you rise "Above the Clouds" with confidence. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply to join our creator network, or use our services.

By accessing our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information You Provide

When you interact with Hypersonic Live, we may collect the following personal information:

Creator Application Information:

  • Full name and contact information (email, phone number, address)
  • TikTok username and account details
  • Content category and creator specialization
  • Current performance metrics and analytics
  • Career goals and growth objectives
  • Previous creator network experience

Account and Profile Information:

  • Login credentials and account preferences
  • Profile information and creator biography
  • Communication preferences and notification settings
  • Payment and financial information for revenue sharing

Communication Records:

  • Messages, emails, and support ticket correspondence
  • Feedback, surveys, and testimonials
  • Video calls and coaching session recordings (with consent)
  • Community forum posts and interactions

Information We Collect Automatically

Website Usage Data:

  • IP address and geographic location
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Device information and screen resolution

Analytics and Performance Data:

  • Website traffic patterns and user behavior
  • Form completion rates and application funnel metrics
  • Email engagement and campaign performance
  • Social media interaction and referral sources

Information from Third Parties

TikTok Platform Data:

  • Public profile information and follower counts
  • Performance metrics from TikTok Backstage dashboard (with permission)
  • Live streaming analytics and engagement data
  • Revenue and monetization statistics

Social Media Information:

  • Profile information from connected social media accounts
  • Public posts and engagement metrics
  • Cross-platform performance data for growth analysis

How We Use Your Information

We use the collected information for the following purposes:

Creator Network Operations

  • Application Processing: Evaluate and process creator network applications
  • Performance Analysis: Track creator growth and optimize support strategies
  • Coaching and Support: Provide personalized guidance and training resources
  • Community Building: Facilitate connections between network creators
  • Revenue Management: Process payments and track creator earnings

Service Improvement

  • Website Optimization: Improve user experience and site functionality
  • Resource Development: Create targeted training materials and guides
  • Strategy Refinement: Enhance our "Above the Clouds" methodology
  • Platform Monitoring: Stay current with TikTok policy and feature changes

Communication and Marketing

  • Service Updates: Notify you about important changes or new features
  • Educational Content: Share relevant tips, resources, and best practices
  • Success Stories: Highlight creator achievements (with permission)
  • Industry Insights: Provide market trends and platform updates

Legal and Administrative

  • Compliance: Meet legal obligations and platform requirements
  • Security: Protect against fraud, abuse, and security threats
  • Documentation: Maintain records for business and legal purposes
  • Dispute Resolution: Address conflicts or issues that may arise

Information Sharing and Disclosure

When We Share Information

TikTok Platform:

  • We share necessary creator information with TikTok as required for creator network operations

Service Providers:

  • Analytics platforms for website and marketing performance tracking
  • Email service providers for communication and newsletter delivery
  • Payment processors for revenue sharing and financial transactions
  • Cloud storage providers for secure data backup and management

Legal Requirements:

  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of Hypersonic Live or others
  • In connection with any merger, sale, or transfer of company assets
  • To investigate suspected fraud, abuse, or policy violations

Information We Do NOT Share

Creator Confidentiality:

  • We do not sell your personal information to third parties
  • Individual creator performance data is not shared with competitors
  • Private communications and coaching sessions remain confidential
  • Revenue information is only shared as required by TikTok network agreements

Data Security and Protection

Security Measures

Technical Safeguards:

  • SSL encryption for all data transmission
  • Secure cloud storage with access controls
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for staff access

Administrative Safeguards:

  • Limited access on a need-to-know basis
  • Regular staff training on privacy and security
  • Incident response procedures for potential breaches
  • Contractual privacy protections with service providers

Physical Safeguards:

  • Secure facilities with restricted access
  • Proper disposal of physical documents
  • Device security and access controls

Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your creator network membership
  • Comply with legal obligations and platform requirements
  • Resolve disputes and enforce our agreements
  • Improve our services and develop new features

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

Your Privacy Rights

Access and Control

Account Management:

  • Access and update your profile information
  • Modify communication preferences and notification settings
  • Request copies of your personal information
  • Delete your account and associated data

Data Portability:

  • Request a copy of your data in a portable format
  • Transfer your information to another service (where technically feasible)

Correction and Deletion:

  • Correct inaccurate or incomplete information
  • Request deletion of personal information (subject to legal retention requirements)

Regional Privacy Rights

California Residents (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

European Residents (GDPR):

  • Right to access personal information
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict or object to processing
  • Right to data portability

Exercising Your Rights

To exercise your privacy rights, contact us at:

We will respond to your request within the timeframes required by applicable law.

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies:

  • Required for website functionality and security
  • Cannot be disabled without affecting site performance

Analytics Cookies:

  • Track website usage and performance metrics
  • Help us understand user behavior and improve our services

Marketing Cookies:

  • Personalize content and advertisements
  • Track campaign effectiveness and user engagement

Managing Cookie Preferences

You can control cookie settings through:

  • Browser settings to block or delete cookies
  • Our cookie preference center (if available)
  • Opting out of specific tracking services

Note that disabling certain cookies may affect website functionality.

Children's Privacy

Hypersonic Live does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will promptly delete such information. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where our servers and central database are located. The United States may have different data protection laws than your country of residence.

For international transfers, we implement appropriate safeguards to protect your information, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by regulatory bodies
  • Other legally recognized transfer mechanisms

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website with a new effective date
  • Sending email notifications to registered users
  • Providing prominent notice on our website or through our services

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Information

Privacy Questions and Concerns

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Hypersonic Live Privacy Team

Response Time: We aim to respond to privacy inquiries within 10 business days.

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Additional Information

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will provide notice of such transfers and any changes to privacy practices.

Legal Basis for Processing (GDPR)

For European residents, we process personal information based on:

  • Consent for specific processing activities
  • Contract performance for creator network services
  • Legitimate interests for business operations and improvements
  • Legal compliance for regulatory requirements

Last Updated: June 10, 2025
Version: 1.0